Terms of Use

1. Introduction: Welcome to the Reliable Support Group website. These Terms of Use apply to all visitors, users, and others who access or use our website. By accessing our site, you agree to be bound by these terms. If you disagree with any part of these terms, please discontinue your use of our website immediately.

2. Healthcare and Medical Disclaimer: The content provided on this website—including information regarding domiciliary care, live-in care, and specialist support —is for general informational purposes only. It does not constitute professional medical advice, diagnosis, or treatment.

While we are a nurse-led organisation with over 10 years of clinical experience, the information on this site cannot replace a formal, individualised clinical assessment. All care services provided by Reliable Support Group require a thorough nurse-led assessment prior to the commencement of any bespoke care plan. Always seek the advice of your GP or another qualified health provider with any questions you may have regarding a medical condition.

3. Use of Our Website: You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. You must not:

• Use our website in any way that breaches any applicable local, national, or international law or regulation.

• Attempt to gain unauthorised access to our website, the server on which it is stored, or any database connected to our site.

• Transmit any unsolicited or unauthorised advertising or promotional material (spam).

4. Intellectual Property Rights: Unless otherwise stated, Reliable Support Group owns the intellectual property rights for all material on this website. This includes, but is not limited to, text, graphics, logos, and service descriptions. All intellectual property rights are reserved. You may view and print pages from the website for your own personal, non-commercial use, subject to restrictions set in these terms.

5. Accuracy of Information: We work diligently to ensure that the information on our website is accurate, up-to-date, and reflective of our current services across Lincolnshire, Nottinghamshire, and our national live-in care network. However, care standards, regulations, and service availability can change. We do not warrant the completeness or absolute accuracy of the information published on this website, nor do we commit to ensuring that the website remains entirely available or that the material is kept uniformly up to date.

6. Limitation of Liability: To the fullest extent permitted by law in England and Wales, Reliable Support Group accepts no liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it, and any materials posted on it.

7. Governing Law and Jurisdiction: These Terms of Use, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any disputes arising from or related to the use of this website.

8. Changes to These Terms: We may revise these Terms of Use at any time by amending this page to reflect changes in regulatory requirements or our operational processes. You are expected to check this page occasionally to take notice of any changes we make, as they are legally binding on you.

9. Contact Us If you have any questions, concerns, or require clarification regarding these Terms of Use, our team is available 24 hours a day, 7 days a week.

• Phone: 07455 086153

• Email: enquiries@reliablesupportgroup.co.uk